FAQs

How does shipping work?

Orders within Canada will be sent via untracked lettermail. You can pay for tracked shipping as an upgrade. There is a base fee* for the lettermail - orders $25+ are eligible for free shipping via untracked lettermail.

For orders outside of Canada, a base fee* will be charged for untracked lettermail for orders containing only flat items (i.e. stickers, cards, and prints). For orders with pins, keychains, tote bags, and bulkier items, only tracked shipping will be available. You can also select tracked shipping as an upgrade. 

*you will only pay a flat rate for shipping, so it doesn’t matter how many items you order, the flat rates will be the same 

Shipping times are not guaranteed. Please be patient when there are service interruptions due to the weather or events outside of our control.

*EU/UK buyers - you will have to pay VAT for tracked items when it arrives in your country.

Is everything designed by you?

Yes, everything in the shop was drawn and designed by me. 

Who runs the shop?

I, Nickey, am the sole owner and employee of this shop. I design everything, pack everything, and ship everything out. I also run the Instagram account and take care of customer service. 

How long have you been drawing for?

I have been doodling since I was a kid but I did not take art seriously until 2020 when I started the shop and taught myself how to create digital art. I also worked with acrylics, inks, and charcoal during university while I was studying to become a teacher.

Why is there a TIP option at checkout? 

Tipping is NOT expected - this feature is there for easy price adjustments for customized orders.